Privacy Policy
Last updated: September 2026
1. Who We Are
Vanilla Global Transindo (VGT) is an Indonesian vanilla beans supplier and exporter serving international business-to-business (B2B) buyers, including food manufacturers, bakeries, gelato and ice cream makers, chocolate manufacturers, importers, and distributors. For any privacy question, contact us at team@vanillaglobaltransindo.com or on WhatsApp at +62 816 1567 4745.
2. Information We Collect
When you submit a quotation request on this website, we collect the business contact details you provide: your full name, company or business name, business email address, phone or WhatsApp number, destination country, buyer category, product interest, estimated quantity, and any notes you choose to add. We also record standard technical data such as your IP address at the time of submission, used solely for spam prevention and security.
3. How We Use Your Information
We use the information you submit for one purpose: to respond to your inquiry with pricing, product specifications, and shipping options, and to follow up on your request by email or WhatsApp. We do not use your details for unrelated marketing, and we do not send unsolicited bulk email.
4. How We Store and Protect It
Your inquiry is stored in our secured database with access restricted to authorized VGT team members, and is delivered to our team by email through our email service provider. We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
5. Sharing With Third Parties
We do not sell, rent, or trade your information. Your data is processed only by the service providers that operate our website hosting, database, and email delivery, strictly to provide those services to us. We may disclose information if required to do so by applicable Indonesian law or a valid legal process.
6. International Processing
Because we serve buyers worldwide, your information may be processed on servers located outside your country. By submitting a quotation request, you acknowledge this transfer, which is necessary to respond to your inquiry.
7. Analytics & Advertising Measurement
This website may use privacy-respecting analytics and, when enabled by us, Google Ads conversion measurement to understand how visitors reach and use this page. These tools measure events such as form submissions and button clicks; no personally identifiable information is shared with advertisers.
8. Data Retention
We retain inquiry records for as long as needed to manage our business relationship with you and to meet legal or accounting obligations. You may request earlier deletion at any time.
9. Your Rights
You may request access to, correction of, or deletion of the information you submitted, at any time and free of charge. Email team@vanillaglobaltransindo.com and we will action your request promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always published on this page with its update date.
Questions? team@vanillaglobaltransindo.com · WhatsApp +62 816 1567 4745
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